Align pay with profit while keeping your best people

You're already running a sophisticated operation. Your team knows their tools and your clients trust your expertise. The missing piece? Compensation structures that actually move the needle on both performance and profit.

When pay plans are disconnected from outcomes, even great MSPs can hit structural challenges. Without clear performance metrics tied to compensation, visibility into true contribution gets harder. High performers start questioning their value while average performers coast on tenure. The result? Margin erosion and talent flight—not because of leadership failures, but because of misaligned incentives.

Brandi will show you how to build compensation models that reward what matters most. As an experienced CFO who specializes in IT businesses, she understands exactly how misaligned comp plans impact your bottom line. You'll create transparency that drives performance while protecting profitability. It's about building a system where your best people want to stay and your margins reflect their contribution.

• Stop margin erosion, implement bonus structures tied directly to billable targets and gross profit

• End performance confusion, create tiered compensation that rewards results over tenure

• Handle difficult conversations, use proven scripts for transparency discussions that build trust

• Protect your bottom line, balance compensation transparency with privacy safeguards that preserve profitability